August 3, 2021
Are You Listening to What Your Customers Are Saying Online?
Author: Kristen Bachmeier
As a business owner, you must monitor and nourish your online reputation. Responding to your customers’ feedback shows you care about them and that you are willing to go above and beyond to create a long-lasting relationship. This can also impact how potential customers view your business.
Have you ever looked at online reviews before buying something? I’m sure you have. It is the same for your prospects. They rely on your customer’s reviews to make a purchase decision and determine your authority within the market.
Your online reputation is not easily built, so you need to spend time and resources to earn it. Have you been monitoring your online reviews? Start by using our free tool to see what your customers are saying about you. We will scan the web and generate an instant reputation report so you can see how your business appears on local review sites like Google and Facebook.
We can help you manage your reputation by automatically finding, monitoring, and responding to customer reviews in real-time. Learn more about our Reputation Management services today. Contact our team online or call us at 239-362-1271.
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